The rules of reservation and stay of hotel Alliance City Intourist Zaporizhzhya

1. Smoking tobacco products, electronic cigarettes and hookahs throughout the hotel (in rooms, corridors, lounges and restaurants, etc.) is not allowed. Smoking is allowed only in a specially designated place.
2. For smoking in prohibited places, the Guest undertakes to pay a penalty of 50% of the value of the Room per day for each violation.

1. The tourist tax is a local tax, the funds from which are credited to the local budget.
   Payers of the tax:
   The taxpayers are citizens of Ukraine, foreigners, as well as stateless persons who arrive in the territory of an administrative-territorial unit, which has a decision of a village, town, city council or council of a united territorial community, established in accordance with the law and a prospective plan for the formation of community territories, on the establishment of a tourist tax, and temporarily placed in places of residence (overnight), defined by subparagraph 268.5.1 of paragraph 268.5 of Article 258 of the Tax Code of Ukraine.
2. Resident is (Reference)
3. Non-resident is (Reference)
4. Tourist tax is not included in the rate and is paid separately, except for groups of individuals who are exempted from paying it.
5. Rack rate not includes the tourist fee which was determined by Ukrainian city administration. Tourist tax is paid separately, except groups of persons who are exempt from paying it.
6. A prerequisite for exemption from paying a tourist tax is the availability of an order for a business trip with the Guest upon arrival and / or providing its scan upon reservation. To ensure that the tourist fee will not be included to the bill when reservation is paid by bank transfer, it is necessary that a scan of the order for a business trip will be sent with the reservation application to the reservation department. Otherwise, the tourist tax will be included to the bill.

1. Cancellations made earlier than 48 hours prior to the hotel's standard check-in time.
2. You can cancel your reservation by email reservation@uaha.com or by phone 0800 330 710
3. In case of cancellation of the reservation less than 48 hours before the standard check-in time at the hotel or in case of no-show, the prepayment amount is not refundable and is considered a penalty.

4. Cancellation requests, booking adjustments, refunds are accepted Monday through Friday from 09.00 to 18.00.

5. If a booking is canceled by a legal entity less than 48 hours in advance, the legal entity pays a penalty of 100% for the first day of stay, regardless of whether a prepayment was made.

1. Payment for the stay is made when booking the hotel on the website.
2. Private bookings made on the website initially have a non-guaranteed status. Non-guaranteed reservations are valid for 60 minutes after the reservation was made. The hotel reserves the right to cancel non-guaranteed reservations in case of late payment.
3. You can make your reservation guaranteed by paying with a bank card in the amount of the full cost of the stay. If you do not check into the hotel or cancel your booking less than 48 hours before standart arrival time at the hotel, the amount of payment will not be refunded.
4. By confirming the hotel reservation, the guest accepts and agrees to the aforementioned conditions, including the cancellation policy and the rules in force in case of no-show.
5. Prices are in UAH. Payment for accommodation is made in UAH. We accept payment by bank transfer or online bank cards of international payment systems: Visa, Master Card, American Express, etc.
6. Tourist tax is not included in the room rate.

1. Early check-in before 07.00 is paid in the amount of 100% of the room rate per day.

2. Early check-in from 07.00 to 12.00 is paid in the amount of 50% of the room rate per day.

3. Late check-out from 14.00 to 19.00 is paid in the amount of 50% of the room rate per day.

4. Late check-out from 19.00 is paid in the amount of 100% of the room rate per day.